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SureVoIP Number Search

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Our instant setup tool allows you to select your own telephone number for no extra cost. Note: memorable numbers cost more than the standard monthly of each product and are clearly marked.

News & Events

SureVoIP’s new VoIP optimised Internet connectivity takes all your telephone call traffic straight into the SureVoIP core network (now celebrating its 1st anniversary) without having to go over the public internet. This gives you the best possible business grade phone call.

This, along with SureVoIP’s presence in the two main UK public Internet exchanges, LINX and LONAP, enables it to be in full control of your traffic and thus provide a higher level of service – providing one of the best networks for business VoIP in the UK.

We are extremely happy to offer, after 8 months testing, four tiers of VoIP optimised business broadband:

  1. SureVoIP Business Premier
  2. SureVoIP Business Standard
  3. SureVoIP Business Basic
  4. SureVoIP Fibre (FTTC)

These products have a bigger download speed vs upload speed.

We can also offer:

  1. Leased Lines / Ethernet
  2. EFM (Ethernet for the First Mile)
  3. Custom point to point solutions for larger businesses

These products offer the same download and upload speed.

 

SuperConnected Cities

SureVoIP is also a member of the SuperConnected Cities BDUK Connection Vouchers Scheme, which is available in the following cities and gives you access to a £3000 voucher:

Inverness, Aberdeen, Dundee, Perth, Stirling, Edinburgh, Glasgow

Belfast, Birmingham, Brighton and Hove, Bristol, Cambridge, Cardiff, Coventry, Derby, Derry/Londonderry, Leeds-Bradford, London, Manchester, Newcastle, Newport, Oxford, Perth, Portsmouth, Salford, York

Please contact us for more information.

“Due to the new VoIP optimised Internet connectivity, SureVoIP’s customers’ telephone calls and broadband traffic goes straight into the heart of the network without having to go over public Internet. Along with Suretec’s presence in the two main UK public Internet exchanges, LINX and LONAP and more recently IXManchester, it is in full control and provides a higher level of service than in previous years, resulting in one of the best networks for business VoIP and broadband in the UK.”

Case Study – Suretec Systems Ltd.

Aberdeen Business News and selected Partners are turning the spotlight on successful individuals, business innovators and local entrepreneurs who have already had an impact in their business sector whilst still under the age of 40.

They aim to recognise and celebrate the young talent that exists in our business community by curating and publishing details of the forty leading figures aged under 40 who are currently working in Aberdeen City or Shire.

Gavin Henry, 40UNDER40: ABERDEEN 2014 Full Profile

We’re excited to offer any existing or new customer 0330 numbers for free. What are 0330 numbers?

  1. A non-geographic number charged at the same rate as calling 01/02, i.e. location independent as classified by Ofcom
  2. A type of number included in most mobile phone bundles
  3. Gives a UK wide presence when 01/02 isn’t quite right for you or your business.

 

If you’d like some free 0330 numbers, please choose them from the SureVoIP number search tool and contact us!

As of now we are an independent ISP, but more specifically an Internet Telephony Service Provider in our own right. We made our first test VoIP call the other week across are new network. Here are the details and what you can expect this to bring to you as a customer in 2014. This has been fully self-funded (and fully paid for outright) via your kind and very appreciated business (which we will never forget!) and is now almost fully deployed:

  • Full UK Broadband coverage. This includes ADSL, FTTX, EFM, Leased lines, VPLS and MPLS services (we can start doing quotations for you in January)
  • VoIP calls made over our internet products and our Partners (we will be physically connecting to our partners networks) do not cross the public internet like they do at the moment, meaning even better call quality
  • Those of you that wish to host VoIP equipment with us and be physically connected, now can be
  • SLA's (Service Level Agreements) when using our own Internet connectivity products
  • New VoIP security platform allowing fully encrypted and secure VoIP calls (which is currently only available on hosted handset calls)
  • IPv6 VoIP ability
  • Broadband with no general internet access for security, allowing low cost VoIP optimised connectivity directly in to our platforms
  • Microsoft Lync compatible VoIP using our new security platform (including the ability to provide telephone numbers that work with Lync)
  • New public access contacts platform available via our public LDAP servers - ldap.surevoip.co.uk - sync with LinkedIn, Google etc.
  • New portal coming for billing with call packages, partner access, per customer bundles and discount, nice invoices with call stats and graphs which is all driven by the SureVoIP API

as well as all of above the following things are ongoing:

That's a lot to digest and we're sure you have tons of questions! We'll keep you updated on the migration plans and new IP addresses too for those of you in charge of the I.T.! For the technical of you, please see this post for more details - SureVoIP Is Now An Independent IP Network Operator And 2014

Lastly, don't forget our opening hours for the Christmas period.

SureVoIP are very excited to share the news about IXScotland being launched. It will mean the Scottish based internet traffic stays in Scotland, which is great news for Scottish customers using Voice Over IP (VoIP):

(28/10/2013) - LINX is pleased to announce the launch of a brand new Internet Exchange for Scotland, which is now fully installed and will be passing its first Internet traffic over the next few days. The exchange called IXScotland will be LINX's first dedicated Internet Exchange (IXP) for the region.

Hosted at Pulsant’s South Gyle data centre in Edinburgh (formerly Scolocate), IXScotland is built using the hardware from Extreme's Summit X460 Series. The new IXP will allow ISPs and content providers with customers in Scotland to "keep local traffic local" by reducing the need to exchange traffic in London, resulting in reduced latency and faster connectivity for Scottish networks and Internet users.

Today's launch is the culmination of months of consultation with the local network community and the Scottish Government. The IXP launched with many networks connected from the start and with more to follow. The launch was welcomed by the Scottish Government with the Cabinet Secretary, John Swinney, who visited IXScotland just before launch and said:

“We are delighted to welcome the establishment of a dedicated Internet Exchange Point for Scotland which will speed up Internet access for businesses and individuals. I want to recognise the key contribution of LINX, who have worked with the industry and Scottish Government to make this happen.”.

John Souter, CEO of LINX, said: "IXScotland is a real step forward for the Internet community in Scotland and the UK as a whole. The exchange will allow networks to stop 'tromboning' traffic to London and back again, and will help increase resilience by creating a new centre for interconnection in the UK.”

LINX members can connect to any of our IXPs without additional membership fees. To help grow the exchange and build a critical mass of connected networks, all available port speeds, from 100M to 10G, will be free at launch until 2015.

END

Original post - https://www.linx.net/publicity/2013releases/pr2013-02.html

SureVoIP is a member of LINX and will be joining IXScotland once it's new core network is live which will enable it to provide VoIP optimised internet connectivity. SureVoIP operates under AS199659.


UM Labs technology and services provide the 21st century security solutions to solve 
security and inter-operability problems with VOIP/Video/UC/BYOD.
 
UM-LABS, a leader in Security and inter-operability Solutions for Unified Communications (UC) applications, today announced that SURETEC SYSTEMS Limited has been selected as their distributor in the Scottish market. "The company plans to offer a new and higher level of protection for major corporate users now adopting UC at an ever increasing rate", said Peter Cox- CEO UM Labs.
 
SURETEC SYSTEMS, based in Aberdeen are already working with major corporate clients and have a number of key projects, which will prove benefits to CIO's of making a low risk financial decision to cover a high risk problem in fraud, eavesdropping, disruption attacks and new criminal intrusions into their UC environments are now viewedmore closely by the insurance industry. SURETEC SYSTEMS already have a long experience of delivering 'Internet Telephony Services' under the 'SureVoIP' brand “said Gavin Henry, SURETEC SYSTEMS - Managing Director."
 
SURETEC SYSTEMS relies on UM Lab’s software to protect Microsoft Lync installations, and is established as a major vendor of Unified Communication products in Scotland. The UM Labs product also enables SURETEC SYSTEMS to set up a SIP Trunk Service designed specifically for Lync users.
 
This new 21st century security technology provides an interactive offering either set up as a Platform as a Service (PaaS) or placed in the corporate private cloud. The speed of implementation and inter-operation with legacy solutions from the likes of industry majors such as Cisco, Avaya, and Shortel, enhances the corporate experience through improved protection and speed of implementation- said Gavin Henry, SURETEC SYSTEMS - Managing Director.
 
For more information visit: www.UM-LABS.com
 
— ENDS —
 
 
About UM-LABS
 
UM Labs is a pioneer and leader in Voice over IP/SIP Video/BYOD and Unified Communications security. The company markets a family of cost effective SIP Security Controllers which make connecting VoIP/Video systems to the public internet easy and secure. As a software generated solution this can be implemented on any Intel or Arm technology either as appliance or PaaS white label service. 
 
Confidentiality, integrity, and authenticity of voice communications over the internet (VoIP/Video) are critical considerations for most businesses. Driven by lower bandwidth costs and the promise of increased flexibility, VoIP is quickly becoming a critical tool in the business-to-business landscape. Significant growth in SIP Trunking and consolidation of voice and data traffic over the public internet are raising new security and interoperability concerns that were previously overlooked. To solve these problems, UM Labs has developed a family of cost effective SIP Security Controllers which can be easily delivered as a service via the PaaS Toolkit or plugged into existing networks to enable SIP connectivity, security and voice encryption. Adopting UM-Labs Innovation in Security allows for true integration across the business with single authentication in protection of Persona and protection of call fraud through encryption of all UC/SIP/VOIP/IM services and this will reduce risk, while enhancing the ROI for the business. 
 
UM-Labs today works through our partners to deliver these innovative solutions and the ‘Innovation in Security Showcase’ becomes their blue print to demonstrate the advancement of these solutions and allows them to fit directly into the Unified Communications value chain. 
 
Contact Bob Pike bob@um-labs.com
 
 
About SURETEC SYSTEMS
 
Suretec Group is a UK-based organisation supplying consultancy and support services to enterprises using Open Source Software. It comprises:
  • Suretec Systems
  • Suretec Telecom
  • Suretec Training
  • SureVoIP
 
Established in Scotland in 2003, it specializes in open source IT support and consultancy, open source telecoms and training in open source software.
 
Its client base includes organizations from small companies of less than 10 employees to blue-chip multinationals with hundreds of employees, from travel agents to local authorities, from legal firms to voluntary organizations and financial sector businesses. Suretec System’s clients are located around the world.
 
Suretec Systems
 
Suretec Systems was established in 2003 to allow businesses to enjoy enhanced operating efficiency and reduced risks using Open Source software.
 
Its clients benefit from easily-accessible and organized directory services, shared information infrastructures and various other services. These services are widely used across business sectors as varied as travel agencies, voluntary organizations, oil companies and public sector organizations.
 
Suretec Telecom
 
Suretec Telecom was created in 2008 to give organizations control over their telecoms infrastructure using Asterisk and other open source telecom software.
 
Asterisk and related open source telecom technologies have revolutionized the telecoms industry in recent years and provide highly cost-effective telephone systems around the world. Many include providing free calls through Voice over Internet Protocol (VoIP).
 
SureVoIP
 
SureVoIP is an Ofcom registered Internet Telephony Service Provider supplying Business hosted VoIP solutions, Business SIP trunks, Business VoIP Inbound numbers and other related Business VoIP products and services in the 
UK.
 

Independent Internet Service Provider Converged Communication Solutions, along with SureVoIP, Scotland’s leading Internet Telephony provider, have been appointed as the preferred suppliers of Internet and communication services to the Aberdeen Energy and Innovation Parks.

The contract, which is potentially worth over £350,000, will see Converged supply Internet services to the parks, with SureVoIP providing IP telephony (VoIP).

The provision of services will bring advanced technology to the eighty-plus businesses located within the parks, which are held in joint venture by Buccleuch Property and Scottish Enterprise. The offering will be launched across the parks as a new ‘serviced’ office provision to all park tenants.

"We are absolutely delighted to have secured this significant contract with the Aberdeen Energy & Innovation Parks and look forward to assisting businesses within the parks to access leading technology for internet and communications,” said Neil Christie, Technical Director for Converged. “We have worked with SureVoIP on a number of projects and look forward to delivering this contract in partnership with them."

"Pre-existing high capacity fibre exists between park tenants and Converged’s backbone network, and consequently we can provide very high bandwidth, very quickly, to new tenants, or those with changing requirements" added Neil.

Business tenants will be able to gain high speed internet access via this fibre at a fraction of the cost of traditional methods. The result is highly reliable bandwidth suitable for carrying a wide range of business critical applications.

SureVoIP managing director Gavin Henry said: "SureVoIP, in partnership with Converged, are delighted to be selected to provide hosted VoIP telephony services to businesses working in and operating from the Aberdeen Energy & Innovation Parks."

"The contract highlights the parks, their owners and managers as forward-thinking organisations, using modern telecommunications to help develop the Scottish economy and allow it to flourish by working directly with service providers."

SureVoIP, regulated by Ofcom, is a member of the Internet Telephony Service Providers Association (ITSPA). The company is also the holder of an ITSPA quality mark accreditation.

Converged Communication Solutions is a leading Aberdeen-based Internet Service Provider (ISP) and IT support company, offering an extensive portfolio of inter-site networking solutions.

NetDev, a leading telco apps developer, has announced SureVoIP as its first customer for DRUM, a new web meeting solution with integrated audio conferencing. SureVoIP is a UK-based provider of Internet telephony which targets the enterprise and SME market.

DRUM was launched in October 2012 as a value-added service to help service providers address the enterprise and small business market. DRUM audio conferencing will be hosted from SureVoIP's network, enabling SureVoIP to extend the range of communications services it offers to its customers, while maintaining control over the service to ensure its customers receive the best possible call quality.

Through DRUM, SureVoIP will be able to address the growing conferencing and web meeting market. According to AMI Research, the combined audio and web conferencing market will grow year on year to reach $2.7 billion by 2014. Despite robust growth in the overall market, service providers have been relatively slow to deliver their own conferencing and web meeting services.

SureVoIP also has the option to deliver DRUM's web meeting application to its customers, in addition to the audio conferencing service. DRUM web meetings is a central repository for every meeting a user attends,allowing participants to create meetings, present and share documents, take notes and assign tasks in the browser. It is an HTML5 application which means users can access and use it from the browser without software downloads or plugins. DRUM also has WebRTC conference calling capability which allows users to join their conference call directly from the web, with no need for an access number or PIN. DRUM web meetings is hosted by NetDev and integrates with audio through simple provisioning settings.

"Audio conferencing is a very natural addition to our services, which means an even fuller range of options for our customers," commented Gavin Henry, Managing Director at SureVoIP. "With DRUM we can extend audio conferencing to a complete web meeting and collaboration solution and WebRTC enabled conference calls can really add value to enterprise meetings and collaboration. By hosting DRUM audio conferencing we maintain ownership of the voice quality and the billing relationship, so we know we can continue to deliver the quality of service that our customers expect from us."

"DRUM delivers audio conferencing as a feature of a much wider web meeting and collaboration service. Users can join and control their conference calls directly from the browser or the fixed/mobile phone", said John Logsdon, CEO and Founder of NetDev. "It adds value to enterprise communications and enables service providers to build revenues from non-subscribers who are invited to the meeting or conference."

About SureVoIP

SureVoIP is a leading Internet Telephone Service Provider and is part of the Suretec Group. Based at Bridge of Don, Aberdeen the company has worked in locations as diverse as Canada, Nepal, the Netherlands and the Seychelles. The company is a member of the Internet Telephony Service Providers Association (ITSPA) and is regulated by Ofcom.

SureVoIP is a brand name owned by Suretec Systems Ltd. Suretec Systems is part of the Suretec Group and started providing commercial VoIP consultancy and services in 2006 using Open Source software. For various reasons relating to technical expertise, commercial growth and experience with VoIP suppliers, Suretec made a strategic and financial commitment in January 2009 to create a fully owned communications provider using Voice Over IP called SureVoIP, which is regulated by Ofcom.

For further information visit www.surevoip.co.uk or call 01224 900123.

About NetDev

NetDev is a UK-based telco apps developer and managed services provider founded in 2003. NetDev is a self-funded, profitable business which develops and manages carrier-grade voice applications including audio conferencing.  Its global customer base includes tier one service providers such as BT, eircom and Axtel. NetDev supports open standards and contributes to various open source initiatives.  The company pioneered the use of REST APIs to integrate voice capabilities with web applications and believes HTML5 and Web RTC will transform the future of voice and video communications delivery.

For further information visit http://thisisdrum.com/ and http://www.netdev.co.uk/

 

For this week only (ending Friday 24th August at 5.30pm) we are offering free number porting for any customers, resellers or partners that are experiencing issues with other VoIP Providers and wish to move to SureVoIP.

We don’t want VoIP to get a bad name!

This is extremely valuable if you are looking to become a SureVoIP partner or reseller in order to restore faith to your customer base.

If this is of interest then please contact us.

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