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2016.04.12 - Aberdeen telecoms provider one of first to get ITSPA Quality Mark

12 April 2016 at 10:04am

Aberdeen based telecoms provider SureVoIP is one of the first in the UK to receive the revamped ITSPA Quality Mark.

ITSPA is the UK’s voice for the next generation communications industry.

Gavin Henry, MD of SureVoIP said “We are extremely delighted to have been awarded this. It has been a lot of hard work by the whole SureVoIP team to meet the tough new standards the ITSPA Quality Mark V2 requires.

“We can continue to demonstrate to our existing customers and partners and newcomers that SureVoIP is dedicated to being one of the best Business VoIP Service Providers in the UK. Our technical abilities were also recently highlighted in a case study developed by LINX which further strengthens trusting SureVoIP for your business communications provider. ”

Eli Katz, the Chair of ITSPA said “We are delighted to launch this updated version of the Quality Mark, which will help customers identify providers who go above and beyond current best practice to ensure a reliable and trusted service.

“We have made significant changes to the requirements of the original Quality Mark, which reflect the maturing nature of our industry. These changes have involved extensive consultation with members to ensure the new requirements remain an effective tool for driving up standards as well as being a meaningful accreditation to apply for.

“Congratulations to the first five companies and I look forward to many more ITSPA members applying in the months to come.”

There have been significant developments across the industry since the Quality Mark’s original launch back in 2009 and it was felt that an overhaul was needed to ensure that it remains fit, robust and valuable for members and continues to provide consumers of next generation communications assurance that they are buying a quality service.


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