2016.11.03 - Emergency Scheduled Maintenance Thursday 3rd November 2016

Dear Customers,

Every Thursday evening between 22:00 and 23:00 we may perform minor changes to our network and services due to ongoing improvements, bug fixes, capacity changes and anything minor that will not cause an outage. If an outage is expected we will provide at least 7 days notice unless an urgent issue needs to be addressed due to reasons out with our control.

Due to an alarm on one of our core routers in our Edinburgh point-of-presence, we need to urgently replace an installed line card. Therefore, the router will need to undergo a controlled shut down and restart. Some services should be considered at risk during this maintenance window, however we do not anticipate any noticeable impact.

If you have any questions, please contact support@surevoip.co.uk

For up-to-date information on SureVoIP Service Status, visit http://www.surevoip.co.uk/help-support/service-status or follow us on Twitter @SureVoIPStatus.

Thank you,

The SureVoIP® Support Team.