Service Status

VoIP Inbound: VoIP Outbound: VoIP Hosted: Fax to email: Conferencing:

New Scheduled Maintenance (19/01/12): Inbound VoIP capacity increases

We’ve now doubled our VoIP capacity with BT wholesale and brought on a new location with them.

This appeared to be an isolated case between one of our partners, their customers and routing to each others network.

There have been no more reports today.

Some customers have reported inbound calls failing every so often this morning and one-way audio.

We are investigating with all suppliers. Once we have an update we will post here.

All services were unaffected.

Changes were made with no actual downtime.

We will be performing some changes to our main platform which will take up to 1 hour from 8pm.

All hosted services are now back to normal.

We will be performing some changes to our hosted platform which will take up to 1 hour. We'll post an update when this is completed.

Thanks.