Update 16:22: Hosted VoIP issues

Dear all,

SureVoIP Hosted VoIP customers should be now be able to make and receive calls as normal. We are now reviewing the whole issue, how we can better detect it and what we can do to avoid it happening again. I will prepare a full incident report over the next day or two for release to customers and partners.

If you are still experiencing issues, please reboot your softphone or hardphone. For those using call forwarding services, feel free to remove these when convenient.

Again, truly sorry for the service interruption.

Thanks,
Gavin.