Packet loss - Wednesday 9th October 2013 at 10:54

We are experiencing packet loss to all of our equipment since around 10:30 this morning. This is only affecting a portion of our customer base.

This will prevent or slow down SIP trunk calls, inbound calls, hosted phone registrations, establishing new phone calls and existing calls, again intermittently.

We will post an update when available.

If you are experiencing issues please email support@surevoip.co.uk