Inbound call issues - cutoffs - Thursday 25th October 2012 at 17:00

Dear all,

We have been getting reports from some customers of call cutoffs and calls not connecting but working again after re-dialing. Our main supplier for calls to our direct Ofcom number allocations has had our fault report and has come back today stating it is affecting their whole customer base and has been assigned a priority 1 classification as they are having a hardware issue.

We will keep you updated and really apologise for this.

Thanks,

Gavin.