2015.11.25 11:12 - Inbound and Outbound services may be impacted

Our monitoring has detected an anomaly on one of our voice gateway servers.

While this is not expected to directly impact day-to-day service, we believe incoming and outgoing calls which pass through this gateway may be at risk. Our voice platform is built with full redundancy so when calls do fail they will automatically reroute through other available voice gateway servers.

We are still investigating the cause and will look to restart the service which may cause ongoing calls to drop. If this happens, simply redialling should allow the call to reconnect as normal.