SureVoIP Instant Messaging and Presence Beta

What is instant messaging?

Simply put, instant messaging is a means of communicating with colleagues, business contacts, family and friends in real-time via desktop, mobile or web browser. Messages are typed, encrypted and then dispatched instantly over the Internet.

In many ways, instant messaging addresses the shortcomings of email:
  • Improve communications between employees
  • Allow teams of people based in different offices, in different locations to work together more efficiently
  • Keep chats secure and private
  • Users know if their contacts are online and therefore, when they send messages, they know that they are received

How do I get SureVoIP Instant Messaging and what else can I do?

  • It's included with all SureVoIP Products (limited to 25 users on non-hosted products), but very effective on SureVoIP Hosted VoIP
  • Users define their own contacts list and can only be contacted by these people. This eliminates spam and junk mails and enables users to focus on important communications
  • All your staff are automatically in your contact list
  • Users can hold online 'conversations' with multiple people simultaneously and discuss issues and ideas with them in real-time

Key Features

  • Connectivity with other networks — Customers of all SureVoIP Products can not only exchange messages with their co-workers on the same domain-based instant messaging system, but can also connect with users of other networks such as GTalk®, Jabber.org and Microsoft® Lync.
  • See who's on the phone or ringing
  • Optional message archives — Chat logs can be enabled or disabled, depending on company preferences and industry-specific legal requirements.
  • File transfer — Customers can send and receive files, such as documents and images, using this instant messaging capability and have the option to “accept” or “reject” attachments.
  • Chats secure and private
  • All your staff are automatically in your contact list
  • Uses XMPP/Jabber industry standard protocol which means you can use any software following our setup guides
 
If you'd like Personalised instant messaging accounts, e.g. youname@yourdomain.co.uk then please contact us.
 
By default, as part of the SureVoIP Hosted VoIP product or any SureVoIP Product (limited to 25 users on non-hosted products), i.e. SureVoIP IM is free.
 

Getting Started with SureVoIP Instant Messaging


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