SureVoIP Instant Messaging Beta

Please see our SureVoIP Instant Messaging page for an overview of the service.

The following sections contain various set up tutorials for getting connected to SureVoIP IM.

Lots! SureVoIP supports any client that supports XMPP (also known as Jabber) with TLS (for encrypted and secure chat). This includes Pidgin, Adium, OneTeam, Messages (used to be iChat), Jitsi, imo.im and others.

• For a Windows or Linux desktop, we recommend Pidgin, Jitsi and OneTeam
• For a Mac, we recommend Adium, Jitsi, OneTeam and Messages

If you need a web-based client, we recommend imo.im

Please use the following guides to get connected to SureVoIP IM. These are all free apps.

• Pidgin Tutorial for Windows/Linux
• Jitsi Tutorial for Window, Linux and Mac
• Adium Tutorial for Mac
• Messages Tutorial for Mac
• imo.im for iPhone, iPad, Android, BlackBerry and Nokia

• Bria and XMPP Tutorial for Mobile (paid for app)
• imo.im for any smartphone (free app)
• OneTeam on your iPhone (paid for app)

Start your instant message program and locate the menu where you can add a new account (usually in preferences or settings).

Create a new account by entering the following info:

Protocol: XMPP or Jabber
Username: as given to you by SureVoIP
Domain: the same as your SureVoIP Hosted VoIP domain (customername.hosted.surevoip.co.uk)
Jabber ID: username@customername.hosted.surevoip.co.uk
Password: <your SureVoIP Hosted user password>

Enter the following server info, as requested:

Port: 5222
Server: xmpp.surevoip.co.uk
Use SSL/TLS: yes
Allow plaintext authentication: no

These will work on any client and you usually don't need to add xmpp.surevoip.co.uk on the Server part as your client software will work it out.