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SureVoIP Number Search

Our instant setup tool allows you to select your own telephone number for no extra cost. Note: memorable numbers cost more than the standard monthly of each product and are clearly marked.

SureVoIP Instant Messaging and Presence

What is instant messaging?

Simply put, instant messaging is a means of communicating with colleagues, business contacts, family and friends in real-time via desktop, mobile or web browser. Messages are typed, encrypted and then dispatched instantly over the Internet.

In many ways, instant messaging addresses the shortcomings of email:
  • Improve communications between employees
  • Allow teams of people based in different offices, in different locations to work together more efficiently
  • Keep chats secure and private
  • Users know if their contacts are online and therefore, when they send messages, they know that they are received

How do I get SureVoIP Instant Messaging and what else can I do?

  • It's included with all SureVoIP Products (limited to 25 users on non-hosted products), but very effective on SureVoIP Hosted VoIP
  • Users define their own contacts list and can only be contacted by these people. This eliminates spam and junk mails and enables users to focus on important communications
  • All your staff are automatically in your contact list
  • Users can hold online 'conversations' with multiple people simultaneously and discuss issues and ideas with them in real-time

Key Features

  • Connectivity with other networks — Customers of all SureVoIP Products can not only exchange messages with their co-workers on the same domain-based instant messaging system, but can also connect with users of other networks such as GTalk®, and Microsoft® Lync.
  • See who's on the phone or ringing
  • Optional message archives — Chat logs can be enabled or disabled, depending on company preferences and industry-specific legal requirements.
  • File transfer — Customers can send and receive files, such as documents and images, using this instant messaging capability and have the option to “accept” or “reject” attachments.
  • Chats secure and private
  • All your staff are automatically in your contact list
  • Uses XMPP/Jabber industry standard protocol which means you can use any software following our setup guides
If you'd like Personalised instant messaging accounts, e.g. then please contact us.
By default, as part of the SureVoIP Hosted VoIP product or any SureVoIP Product (limited to 25 users on non-hosted products), i.e. SureVoIP IM is free.

Getting Started with SureVoIP Instant Messaging