SureVoIP Instant Messaging and Presence
What is instant messaging?
Simply put, instant messaging is a means of communicating with colleagues, business contacts, family and friends in real-time via desktop, mobile or web browser. Messages are typed, encrypted and then dispatched instantly over the Internet.
In many ways, instant messaging addresses the shortcomings of email:
- Improve communications between employees
- Allow teams of people based in different offices, in different locations to work together more efficiently
- Keep chats secure and private
- Users know if their contacts are online and therefore, when they send messages, they know that they are received
How do I get SureVoIP Instant Messaging and what else can I do?
- It's included with all SureVoIP Products (limited to 25 users on non-hosted products), but very effective on SureVoIP Hosted VoIP
- Users define their own contacts list and can only be contacted by these people. This eliminates spam and junk mails and enables users to focus on important communications
- All your staff are automatically in your contact list
- Users can hold online 'conversations' with multiple people simultaneously and discuss issues and ideas with them in real-time
Key Features
- Connectivity with other networks — Customers of all SureVoIP Products can not only exchange messages with their co-workers on the same domain-based instant messaging system, but can also connect with users of other networks such as GTalk®, Jabber.org and Microsoft® Lync.
- See who's on the phone or ringing
- Optional message archives — Chat logs can be enabled or disabled, depending on company preferences and industry-specific legal requirements.
- File transfer — Customers can send and receive files, such as documents and images, using this instant messaging capability and have the option to “accept” or “reject” attachments.
- Chats secure and private
- All your staff are automatically in your contact list
- Uses XMPP/Jabber industry standard protocol which means you can use any software following our setup guides
If you'd like Personalised instant messaging accounts, e.g. youname@yourdomain.co.uk then please contact us.
By default, as part of the SureVoIP Hosted VoIP product or any SureVoIP Product (limited to 25 users on non-hosted products), i.e. SureVoIP IM is free.
Getting Started with SureVoIP Instant Messaging
Please see the SureVoIP IM setup guides.