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UM Labs and SURETEC SYSTEMS sign an agreement to bring Innovation in Security for Unified Communications to Scotland

02 April 2013 at 09:04am

UM Labs technology and services provide the 21st century security solutions to solve security and inter-operability problems with VOIP/Video/UC/BYOD.

UM-LABS, a leader in Security and inter-operability Solutions for Unified Communications (UC) applications, today announced that SURETEC SYSTEMS Limited has been selected as their distributor in the Scottish market. "The company plans to offer a new and higher level of protection for major corporate users now adopting UC at an ever increasing rate", said Peter Cox- CEO UM Labs. SURETEC SYSTEMS, based in Aberdeen are already working with major corporate clients and have a number of key projects, which will prove benefits to CIO's of making a low risk financial decision to cover a high risk problem in fraud, eavesdropping, disruption attacks and new criminal intrusions into their UC environments are now viewedmore closely by the insurance industry. SURETEC SYSTEMS already have a long experience of delivering 'Internet Telephony Services' under the 'SureVoIP' brand “said Gavin Henry, SURETEC SYSTEMS - Managing Director." SURETEC SYSTEMS relies on UM Lab’s software to protect Microsoft Lync installations, and is established as a major vendor of Unified Communication products in Scotland. The UM Labs product also enables SURETEC SYSTEMS to set up a SIP Trunk Service designed specifically for Lync users. This new 21st century security technology provides an interactive offering either set up as a Platform as a Service (PaaS) or placed in the corporate private cloud. The speed of implementation and inter-operation with legacy solutions from the likes of industry majors such as Cisco, Avaya, and Shortel, enhances the corporate experience through improved protection and speed of implementation- said Gavin Henry, SURETEC SYSTEMS - Managing Director. For more information visit: www.UM-LABS.com

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About UM-LABS UM Labs is a pioneer and leader in Voice over IP/SIP Video/BYOD and Unified Communications security. The company markets a family of cost effective SIP Security Controllers which make connecting VoIP/Video systems to the public internet easy and secure. As a software generated solution this can be implemented on any Intel or Arm technology either as appliance or PaaS white label service. Confidentiality, integrity, and authenticity of voice communications over the internet (VoIP/Video) are critical considerations for most businesses. Driven by lower bandwidth costs and the promise of increased flexibility, VoIP is quickly becoming a critical tool in the business-to-business landscape. Significant growth in SIP Trunking and consolidation of voice and data traffic over the public internet are raising new security and interoperability concerns that were previously overlooked. To solve these problems, UM Labs has developed a family of cost effective SIP Security Controllers which can be easily delivered as a service via the PaaS Toolkit or plugged into existing networks to enable SIP connectivity, security and voice encryption. Adopting UM-Labs Innovation in Security allows for true integration across the business with single authentication in protection of Persona and protection of call fraud through encryption of all UC/SIP/VOIP/IM services and this will reduce risk, while enhancing the ROI for the business. UM-Labs today works through our partners to deliver these innovative solutions and the ‘Innovation in Security Showcase’ becomes their blue print to demonstrate the advancement of these solutions and allows them to fit directly into the Unified Communications value chain. Contact Bob Pike bob@um-labs.com About SURETEC SYSTEMS Suretec Group is a UK-based organisation supplying consultancy and support services to enterprises using Open Source Software. It comprises:
  • Suretec Systems
  • Suretec Telecom
  • Suretec Training
  • SureVoIP
Established in Scotland in 2003, it specializes in open source IT support and consultancy, open source telecoms and training in open source software. Its client base includes organizations from small companies of less than 10 employees to blue-chip multinationals with hundreds of employees, from travel agents to local authorities, from legal firms to voluntary organizations and financial sector businesses. Suretec System’s clients are located around the world. Suretec Systems Suretec Systems was established in 2003 to allow businesses to enjoy enhanced operating efficiency and reduced risks using Open Source software. Its clients benefit from easily-accessible and organized directory services, shared information infrastructures and various other services. These services are widely used across business sectors as varied as travel agencies, voluntary organizations, oil companies and public sector organizations. Suretec Telecom Suretec Telecom was created in 2008 to give organizations control over their telecoms infrastructure using Asterisk and other open source telecom software. Asterisk and related open source telecom technologies have revolutionized the telecoms industry in recent years and provide highly cost-effective telephone systems around the world. Many include providing free calls through Voice over Internet Protocol (VoIP). SureVoIP SureVoIP is an Ofcom registered Internet Telephony Service Provider supplying Business hosted VoIP solutions, Business SIP trunks, Business VoIP Inbound numbers and other related Business VoIP products and services in the UK. Contact: enquiries@suretecsystems.com
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Linux and VoIP Support Assistant Job, Aberdeen

29 March 2013 at 12:03pm
SureVoIP is looking for more people to join their fun-loving but hard-working team. You'll be working on a wide range of Open Source technologies and providing a level of support to their clients that leads them to make comments such as, "Superb advice and excellent, friendly service from people who really care." Please see the following for more details: Linux and VoIP Support Assistant Job, Aberdeen No agencies please.
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Add Ons

28 March 2013 at 17:03pm

SureVoIP Browser Plugin and new Add Ons page

28 March 2013 at 17:03pm
Dear all, We have created a new Add On page to list add ons that use the SureVoIP API. BETA - The first official addon from SureVoIP is the SureVoIP Browser Plugin which works on:
  • Google Chrome
  • Microsoft Internet Explorer
  • Apple Safari
  • Mozilla Firefox
  It allows you to "Click to Call" any number on the page and send SMS messages.

You can find it on the Google Chrome App store under SureVoIP Browser Plugin or directly download using the links below. SureVoIP Browser Plugin download for:   For those of you that are developers, the source code for the plugin is available via the SureVoIP-Browser-Plugin GitHub repository so you can learn how to create your own plugins using the SureVoIP API. This is developed using the Crossrider framework. Thanks!
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Aberdeen TechMeetup: SureVoIP API

14 March 2013 at 16:03pm
Hi all, I will be doing a talk about the SureVoIP API on Thursday 20th March at Aberdeen TechMeetup:

Aberdeen TechMeetup: SureVoIP API

14th Mar 2013 by bruce
Gavin Henry@ghenry Gavin will take you through the lifecycle of the SureVoIP API including: * Why it was needed; internal use, partners and customers * The technologies chosen * Parts outsourced and released under an Open Source license * Current uses and "Apps" * Future
Thanks, Gavin.
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SureVoIP icon now a registered trademark

08 March 2013 at 18:03pm
The SureVoIP icon is now a registered trademark! We got our cert today. The one for the word SureVoIP is coming! SureVoIP Icon Registered Trademark
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SureVoIP and the SureVoIP VoIP API finalists for the 2013 ITSPA Awards

25 February 2013 at 14:02pm
Just a quick one to say that we made it! We are finalists for two ITSPA awards! We entered the SureVoIP Telecoms Cloud VoIP API in to the "Most Innovative VoIP Product/Service" category and SureVoIP for the "Best Business ITSP (Small Enterprise)". See the 2013 ITSPA Awards for more info. Thanks to everyone for supporting us and being our customers!
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Browser plugins and an iPhone/iPad app!

28 January 2013 at 21:01pm
Hi all, Very excited that this is moving forward now but we have just had a demo of our first iPhone app for SureVoIP (Android coming) which has been developed in partnership with the RGU dePICT program. We received some funding from the EU which we match and so far has been a great experience! We've also commissioned some Browser plugins using crossrider which means using these and the SureVoIP API:
  • Internet Explorer
  • Firefox
  • Chrome
  • Safari
you will be able to click any telephone number on a web page and it will call your phone first then that number and connect you. You can also right-click it to send a SMS/text or a fax (by uploading a PDF). I'd recommend working with your local University and Crossrider :-) More soon, Gavin.
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SureVoIP closing at 4pm on Thursday 13th December

11 December 2012 at 22:12pm
Just a quick one to say we will be closing at 4pm this Thursday for our staff Christmas meal. We have 24/7 cover, so if you have any emergencies please read and follow: 24/7 emergency customer support and Christmas holidays Thanks, Gavin.
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We've doubled our VoIP capacity again due to growth in 2012 and our 2013 plans

05 December 2012 at 10:12am
Hi all, Hope you're having a great year too? With 2012 almost coming to an end it's time to just summarise where we are and what's been happening in our world of VoIP. We've now doubled our VoIP capacity with BT wholesale again to meet upcoming business in 2013. What else? Here's a quick list as I know you're very busy:
  • We have secured funding from the Scottish Business Gateway for a new business plan and sales and marketing work. This is paving the way for us to develop our own ISP related to VoIP in 2013. It is also helping with a new marketing video, website revamp, better purchase experience so your products are instantly live and a new customer and partner portal (plus other things)
  • We've joined RIPE - those techies of you will know this is the first step to running your own Broadband and other connectivity products
  • We've entered the ITSPA Awards again have high hopes we'll win it
  • Our iPhone app is getting shown to us this month which is being developed in partnership with RGU
  • We're closed for Christmas (I hope you are too)
  • We're launching a brand new conferencing and web meeting product (more this month but it is a real game changer)
  • We're moving office so we can accommodate more staff
  • We're working hard on the most requested feature which is call packages
  • The SureVoIP API developer portal will be ready after the new year
  • SureVoIP partners are using the API in some cool ways
We've a couple of press releases out before the year end so keep an eye out. How has your year been?
Thanks, Gavin. P.S. Have you seen our SureVoIP 5 star reviews?
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