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Blogs

New Scheduled Maintenance (Sat 28/09/2013 22:00 - 23:00): SureVoIP Hosted upgrades

12 September 2013 at 12:09pm
We will be upgrading our softswitch and web gui to the latest stable version that powers the SureVoIP Hosted product. This work will be carried out on Saturday 28th September between 22:00 and 23:00. This will affect both internal and external calls from and to the Hosted VoIP platforms. It is expected this interruption will be between 5 and 10 minutes. We will post updates on the SureVoIP Service Status page once the work is complete.
This will mean your phones will lose registration and will not be able to make or receive calls during that time and may need to rebooted. If you are a SureVoIP customer on any other product you will not be affected.If you would like your calls forwarded to an alternate number or if you have any questions please email support@surevoip.co.uk Thanks.
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2012 year end accounts - We grew by 56% !

17 July 2013 at 11:07am
Hi all! Just a quick one to say we got our 2012 accounts back. We grew by 56% from 2011. Wow! Next month we will have surpassed 2012's turnover (with 5 months left of the year) thanks to SureVoIP customers and Partners! Thanks, Gavin.
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5 questions about new SureVoIP products and services

22 April 2013 at 10:04am
We're thinking about some new additions to the SureVoIP offering and would love you to take a quick 5 question survey to make sure it's the right thing for us to do. Can you help? Answer the 5 questions
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UM Labs and SURETEC SYSTEMS sign an agreement to bring Innovation in Security for Unified Communications to Scotland

02 April 2013 at 09:04am

UM Labs technology and services provide the 21st century security solutions to solve security and inter-operability problems with VOIP/Video/UC/BYOD.

UM-LABS, a leader in Security and inter-operability Solutions for Unified Communications (UC) applications, today announced that SURETEC SYSTEMS Limited has been selected as their distributor in the Scottish market. "The company plans to offer a new and higher level of protection for major corporate users now adopting UC at an ever increasing rate", said Peter Cox- CEO UM Labs. SURETEC SYSTEMS, based in Aberdeen are already working with major corporate clients and have a number of key projects, which will prove benefits to CIO's of making a low risk financial decision to cover a high risk problem in fraud, eavesdropping, disruption attacks and new criminal intrusions into their UC environments are now viewedmore closely by the insurance industry. SURETEC SYSTEMS already have a long experience of delivering 'Internet Telephony Services' under the 'SureVoIP' brand “said Gavin Henry, SURETEC SYSTEMS - Managing Director." SURETEC SYSTEMS relies on UM Lab’s software to protect Microsoft Lync installations, and is established as a major vendor of Unified Communication products in Scotland. The UM Labs product also enables SURETEC SYSTEMS to set up a SIP Trunk Service designed specifically for Lync users. This new 21st century security technology provides an interactive offering either set up as a Platform as a Service (PaaS) or placed in the corporate private cloud. The speed of implementation and inter-operation with legacy solutions from the likes of industry majors such as Cisco, Avaya, and Shortel, enhances the corporate experience through improved protection and speed of implementation- said Gavin Henry, SURETEC SYSTEMS - Managing Director. For more information visit: www.UM-LABS.com

— ENDS —

About UM-LABS UM Labs is a pioneer and leader in Voice over IP/SIP Video/BYOD and Unified Communications security. The company markets a family of cost effective SIP Security Controllers which make connecting VoIP/Video systems to the public internet easy and secure. As a software generated solution this can be implemented on any Intel or Arm technology either as appliance or PaaS white label service. Confidentiality, integrity, and authenticity of voice communications over the internet (VoIP/Video) are critical considerations for most businesses. Driven by lower bandwidth costs and the promise of increased flexibility, VoIP is quickly becoming a critical tool in the business-to-business landscape. Significant growth in SIP Trunking and consolidation of voice and data traffic over the public internet are raising new security and interoperability concerns that were previously overlooked. To solve these problems, UM Labs has developed a family of cost effective SIP Security Controllers which can be easily delivered as a service via the PaaS Toolkit or plugged into existing networks to enable SIP connectivity, security and voice encryption. Adopting UM-Labs Innovation in Security allows for true integration across the business with single authentication in protection of Persona and protection of call fraud through encryption of all UC/SIP/VOIP/IM services and this will reduce risk, while enhancing the ROI for the business. UM-Labs today works through our partners to deliver these innovative solutions and the ‘Innovation in Security Showcase’ becomes their blue print to demonstrate the advancement of these solutions and allows them to fit directly into the Unified Communications value chain. Contact Bob Pike bob@um-labs.com About SURETEC SYSTEMS Suretec Group is a UK-based organisation supplying consultancy and support services to enterprises using Open Source Software. It comprises:
  • Suretec Systems
  • Suretec Telecom
  • Suretec Training
  • SureVoIP
Established in Scotland in 2003, it specializes in open source IT support and consultancy, open source telecoms and training in open source software. Its client base includes organizations from small companies of less than 10 employees to blue-chip multinationals with hundreds of employees, from travel agents to local authorities, from legal firms to voluntary organizations and financial sector businesses. Suretec System’s clients are located around the world. Suretec Systems Suretec Systems was established in 2003 to allow businesses to enjoy enhanced operating efficiency and reduced risks using Open Source software. Its clients benefit from easily-accessible and organized directory services, shared information infrastructures and various other services. These services are widely used across business sectors as varied as travel agencies, voluntary organizations, oil companies and public sector organizations. Suretec Telecom Suretec Telecom was created in 2008 to give organizations control over their telecoms infrastructure using Asterisk and other open source telecom software. Asterisk and related open source telecom technologies have revolutionized the telecoms industry in recent years and provide highly cost-effective telephone systems around the world. Many include providing free calls through Voice over Internet Protocol (VoIP). SureVoIP SureVoIP is an Ofcom registered Internet Telephony Service Provider supplying Business hosted VoIP solutions, Business SIP trunks, Business VoIP Inbound numbers and other related Business VoIP products and services in the UK. Contact: enquiries@suretecsystems.com
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Linux and VoIP Support Assistant Job, Aberdeen

29 March 2013 at 12:03pm
SureVoIP is looking for more people to join their fun-loving but hard-working team. You'll be working on a wide range of Open Source technologies and providing a level of support to their clients that leads them to make comments such as, "Superb advice and excellent, friendly service from people who really care." Please see the following for more details: Linux and VoIP Support Assistant Job, Aberdeen No agencies please.
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Add Ons

28 March 2013 at 17:03pm

SureVoIP Browser Plugin and new Add Ons page

28 March 2013 at 17:03pm
Dear all, We have created a new Add On page to list add ons that use the SureVoIP API. BETA - The first official addon from SureVoIP is the SureVoIP Browser Plugin which works on:
  • Google Chrome
  • Microsoft Internet Explorer
  • Apple Safari
  • Mozilla Firefox
  It allows you to "Click to Call" any number on the page and send SMS messages.

You can find it on the Google Chrome App store under SureVoIP Browser Plugin or directly download using the links below. SureVoIP Browser Plugin download for:   For those of you that are developers, the source code for the plugin is available via the SureVoIP-Browser-Plugin GitHub repository so you can learn how to create your own plugins using the SureVoIP API. This is developed using the Crossrider framework. Thanks!
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Aberdeen TechMeetup: SureVoIP API

14 March 2013 at 16:03pm
Hi all, I will be doing a talk about the SureVoIP API on Thursday 20th March at Aberdeen TechMeetup:

Aberdeen TechMeetup: SureVoIP API

14th Mar 2013 by bruce
Gavin Henry@ghenry Gavin will take you through the lifecycle of the SureVoIP API including: * Why it was needed; internal use, partners and customers * The technologies chosen * Parts outsourced and released under an Open Source license * Current uses and "Apps" * Future
Thanks, Gavin.
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SureVoIP icon now a registered trademark

08 March 2013 at 18:03pm
The SureVoIP icon is now a registered trademark! We got our cert today. The one for the word SureVoIP is coming! SureVoIP Icon Registered Trademark
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SureVoIP and the SureVoIP VoIP API finalists for the 2013 ITSPA Awards

25 February 2013 at 14:02pm
Just a quick one to say that we made it! We are finalists for two ITSPA awards! We entered the SureVoIP Telecoms Cloud VoIP API in to the "Most Innovative VoIP Product/Service" category and SureVoIP for the "Best Business ITSP (Small Enterprise)". See the 2013 ITSPA Awards for more info. Thanks to everyone for supporting us and being our customers!
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