Shopping cart

Your basket is empty.

Sales: 0330 445 0000

SureVoIP Number Search

(
)
Our instant setup tool allows you to select your own telephone number for no extra cost. Note: memorable numbers cost more than the standard monthly of each product and are clearly marked.

Blogs

SureVoIP Broadband now available

03 March 2015 at 16:03pm
SureVoIP's new VoIP optimised Internet connectivity takes all your telephone call traffic straight into the SureVoIP core network (now celebrating its 1st anniversary) without having to go over the public internet. This gives you the best possible business grade phone call. This, along with SureVoIP’s presence in the two main UK public Internet exchanges, LINX and LONAP, enables it to be in full control of your traffic and thus provide a higher level of service – providing one of the best networks for business VoIP in the UK. We are extremely happy to offer, after 8 months testing, four tiers of VoIP optimised business broadband:
  1. SureVoIP Business Premier
  2. SureVoIP Business Standard
  3. SureVoIP Business Basic
  4. SureVoIP Fibre (FTTC)
These products have a bigger download speed vs upload speed. We can also offer:
  1. Leased Lines / Ethernet
  2. EFM (Ethernet for the First Mile)
  3. Custom point to point solutions for larger businesses
These products offer the same download and upload speed.  

SuperConnected Cities

SureVoIP is also a member of the SuperConnected Cities BDUK Connection Vouchers Scheme, which is available in the following cities and gives you access to a £3000 voucher: Inverness, Aberdeen, Dundee, Perth, Stirling, Edinburgh, Glasgow Belfast, Birmingham, Brighton and Hove, Bristol, Cambridge, Cardiff, Coventry, Derby, Derry/Londonderry, Leeds-Bradford, London, Manchester, Newcastle, Newport, Oxford, Perth, Portsmouth, Salford, York Please contact us for more information.
Tags:

1st year Anniversary of being a network operator

03 March 2015 at 10:03am
Just a quick post to say it's been such a quick year! Just a few days ago marks the 1st year anniversary of SureVoIP being an independent network operator with all its customers on its own network!  
Tags:

Oil & Gas ICT Leaders 2015, 2nd Annual Conference

02 March 2015 at 12:03pm
SureVoIP are delighted to exhibiting at Scot-Tech’s 2nd Annual Oil & Gas ICT Leader, this being held 18th & 19th March 2015, Aberdeen AECC. ICT is crucial to the ongoing transformation of the Oil and Gas industry; having long transcended the role of backroom support, IT leaders now have wide-ranging responsibilities and are increasingly central to the performance of their organisation. With oil prices reaching record lows and margins becoming squeezed, the need to utilise ICT resources as a driver of innovation and improvement has never been clearer. The ICT Leaders conference will bring together IT Managers from across the industry to discuss how ICT can be used to help deliver cost reduction, efficiency savings and competitive advantage. The event will consider some of the transformative technologies which are revolutionising operational processes, from big data analytics to unified communications. The programme will also explore the role of IT within the wider organisational context, looking at business transformation, investment models and technology strategies. The conference will offer a unique platform for knowledge exchange and discussion, providing an opportunity for delegates to share their views and discuss common challenges with their peers in an open forum. While each organisation has their own goals and priorities, many of the IT challenges will be the same. This event aims to harness the vast collective expertise from across the country and explore how we can create a more prosperous, secure and competitive UK oil region. Speakers Include:
  • Anders From - Subsea 7
  • Dr Cedric Levy-Bencheton - ENISA
  • Steve Harrison - Scottish Enterprise
  • Prof. John McCall - Smart Data Technologies Centre
  • Dr Vidar Hepsoe - Statoil
  • Eilidh Clarkson - Baker Hughes
  • Martin Ogden - Expro
  • Tim Harwood - HS & T Consultants
  • Mark Stephen - BBC Scotland
  • Angus Murray - TAQA
  • John Mullin - Subsea 7
  • Matt Grist - Swire Oilfield Services
  • Richard Higgs – brightsolid
  • Chris Davis – Open Group IT4IT Forum
  Registration This conference is free to attend Oil & Gas Sector employees, to register visit: http://www.oilgasict.com. Please note that spaces are now limited so do sign up ASAP.
Tags:

Case Study – Suretec Systems (SureVoIP) and Axians (was Imtech)

09 February 2015 at 11:02am

"INNOVATIVE MPLS NETWORK OPENS NEW MARKETS & OPPORTUNITIES FOR SURETEC SYSTEMS"

"Due to the new VoIP optimised Internet connectivity, SureVoIP’s customers’ telephone calls and broadband traffic goes straight into the heart of the network without having to go over public Internet. Along with Suretec’s presence in the two main UK public Internet exchanges, LINX and LONAP and more recently IXManchester, it is in full control and provides a higher level of service than in previous years, resulting in one of the best networks for business VoIP and broadband in the UK."
Full Case Study on Axians website - Full PDF version
Tags:

Last dates for new orders and changes

01 December 2014 at 14:12pm
Please see the following dates: Thanks.
Tags:

24/7 emergency customer support and Christmas holidays 2014

01 December 2014 at 14:12pm
The Suretec/SureVoIP office will be closed for normal business on Monday 22nd December and re-open on the Monday 5th January 2015. If you have an emergency support requirement you can use our 24/7 emergency customer support telephone number 01224 245012. SureVoIP partners can call the on call support engineers directly. Please note: this is for extreme emergencies regarding loss of service, not sales. When you call this number you will be asked for your SureVoIP telephone number and/or account number by a helpdesk agent. Process: The helpdesk will call our internal test number to check all inbound and outbound systems. If there are no problems detected you will be advised to restart your equipment and verify your internet connection. If you are still experiencing a problem and require immediate assistance which can not wait until normal business hours, a call will be placed to our on call support engineers. We will already be alerted of any serious problems on our core systems due to our automated 24/7 monitoring and will post information about the problem on our Service Status page and SureVoIP Twitter Service Status feed, so please check these first. Thanks and enjoy the holidays!
Tags:

Come visit SureVoIP on Stand 26 at Granite EXPO 2014!

29 October 2014 at 11:10am
What are you doing this Thursday 30th October (tomorrow)? Come visit SureVoIP (the only ITSP in Scotland) on Stand 26 at the Hilton Treetops Hotel, Aberdeen at Granite EXPO 2014! We'll listen to your requirements and problems, chat about Internet based telephony or just have a catch up! expo2013   Open from 9a.m. – 5p.m.  Entrance FREE 01224 900123 @SureVoIP  
Tags:

Weekly Maintenance

06 October 2014 at 10:10am
Everything Thursday evening between 22:00 and 23:00 we may perform minor changes to our network and services due to ongoing improvements, bug fixes, capacity changes and anything minor that will not cause an outage. If an outage is expected we will provide at least 7 days notice unless an urgent issue needs to be addressed due to reasons out with our control.
Tags:

VoIP Optimised Broadband update

04 September 2014 at 09:09am
Dear all, Just a quick update to let you know where we are with our broadband roll out. We've been working with Fluidata SEP to get our own platform, interconnects, resilience and quality right before releasing the final services. We're very happy with the result. Right now we have some BT Wholesale ADSL (for VoIP only IPv6 broadband), LLU ADSL (which will be our unlimited data product) and BT Fibre to the Cabinet (FTTC) live and in use with select customers and SureVoIP Partners. We also have some Ethernet Fibre products about to go live with customers. It's all just about there and is currently in the final stages. What's left is Quality Of Service (QoS) testing for VoIP/SIP, integration with the SureVoIP API for SureVoIP Partners and our own use and a Broadband Checker for the main website. It's taken a long time, but doing things right always does. Much better than us just adding a margin on to someone else's internet connectivity products, where as this way we have lots of control and your traffic comes straight in to the SureVoIP Network. The new customer portal is also making excellent progress which will be available for Beta usage next month, all going well. More when we have it. Thanks as always, Gavin.
Tags:

Ride The North complete!

01 September 2014 at 08:09am
Hi all, Thanks for everyone's support and donations (donations still welcome here https://www.justgiving.com/GavinHenry-RTN ). I raised £2700 and completed the 170 miles! Brilliant two days but still quite sore :-) [caption id="attachment_662" align="aligncenter" width="300"]Ride The North - Gavin Henry Ride The North - Gavin Henry[/caption]
Tags:
Syndicate content