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Our instant setup tool allows you to select your own telephone number for no extra cost. Note: memorable numbers cost more than the standard monthly of each product and are clearly marked.

Blogs

Come visit SureVoIP on Stands B7 & B8 at Granite EXPO 2015!

28 October 2015 at 11:10am
What are you doing this Thursday 29th October (tomorrow)? Come visit SureVoIP (the only ITSP in Scotland) on Stands B7 & B8 at the Hilton Treetops Hotel, Aberdeen at Granite EXPO 2015! We'll listen to your requirements and problems, chat about Internet based telephony or just have a catch up! Open from 9a.m. – 5p.m.  Entrance FREE 01224 900123 @SureVoIP
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Technical Sales Administrator

30 September 2015 at 20:09pm
Technical Sales Administrator A full time opportunity has arisen within the internal sales and technical team in Aberdeen for a Technical Sales Administrator. The office based role will include:
  • You will support existing clients, resolve problems and implement new onsite and hosted VoIP systems (FreeSWITCH, OpenSIPS, PostgreSQL, Asterisk)
  • Answer sales enquiries from website contact form, via our website chat tool and via telephone
  • Prepare quotations and invoices using a web based tool
  • Heavy email usage
  • End to end new customer processing via online tool
  • You will sometimes need to travel to client sites to perform deployment, implementation and support activities, so a driving licence and car are a big plus. You will however have a direct supervisor to lead you through all this.
Experience: Ideally, you'll have worked with Linux in customer-facing role and/or have a working knowledge of the sales environment. You may not have experience with all of the technologies and procedures mentioned above, but you need to show that you are capable of understanding and deploying them in a professional environment. You should have general TCP/IP networking and Linux administration experience and be able to talk to clients on the phone. You will possess excellent communication skills, be able to prioritise a busy workload, and liaise closely with those in the internal sales team to ensure excellent customer service is delivered at all times.
Salary: £Competitive Location: Aberdeen Closing date: 31 October 2015 Contact: cv@surevoip.co.uk
- See more at: http://www.surevoip.co.uk/about/careers/technical-sales-administrator
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Important changes to non-geographic numbers - UK Calling

08 June 2015 at 19:06pm
There are some major changes being introduced to non-geographic numbers on 1st July 2015 by Ofcom. Ofcom has called them UK Calling. This is because when you make a telephone call to a service number – one beginning 08, 09 or 118 – it's not always clear how much it will cost. That will soon change, under a new system that will make the cost of calling service numbers clear for everyone. It affects all calls from consumer mobiles and landlines to 08, 09 and 118 numbers. Please see the following UK Calling website links:
  1. What's happening?
  2. Guide for businesses to the UK Calling changes
  3. FAQ
  If you have any questions, please contact support@surevoip.co.uk Thank you, SureVoIP.
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SureVoIP is now a registered trademark after 2 1/2 years

13 May 2015 at 11:05am
Dear all, Only taken 2 1/2 years to get SureVoIP® registered as an official trademark (it took a lot of time, effort and money)! Even got WebRTC mentioned! This further strengthens our commitment to our customers and partners to help protect the SureVoIP® brand. Thanks for being a customer!  
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External monitoring from SysAdminMan

03 April 2015 at 17:04pm
Hi all, A quick one to say thanks for SysAdminMan putting us up on their monitoring site. Great guys. Gavin.  
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SureVoIP Best Business ITSP (Medium Enterprise) 2015 Finalist

09 March 2015 at 12:03pm
SureVoIP is delighted to make the finalists’ shortlist for the 2015 ITSPA Best Business ITSP (Medium Enterprise) award. FINALIST-Best-Business-ITSP-Medium-Enterprise-2015 The Award is open to companies offering a VoIP service to medium size enterprises for more than 10 and less than 150 employees/seats. The company winning this category must provide the best all round voice service to medium size businesses. This company has to provide a good selection of business features, including multiple telephone numbers; call queuing as well as support for remote workers. Entrants were also required to submit details of its operation, a case study for review and undergo two months of technical testing which examined reliability, stability and quality of its VoIP service. A panel of independent experts have chosen the winners based on their written self-assessments and providing they have passed the benchmark testing metrics. The winners are announced on the 19th March 2015.
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SureVoIP Broadband now available

03 March 2015 at 16:03pm
SureVoIP's new VoIP optimised Internet connectivity takes all your telephone call traffic straight into the SureVoIP core network (now celebrating its 1st anniversary) without having to go over the public internet. This gives you the best possible business grade phone call. This, along with SureVoIP’s presence in the two main UK public Internet exchanges, LINX and LONAP, enables it to be in full control of your traffic and thus provide a higher level of service – providing one of the best networks for business VoIP in the UK. We are extremely happy to offer, after 8 months testing, four tiers of VoIP optimised business broadband:
  1. SureVoIP Business Premier
  2. SureVoIP Business Standard
  3. SureVoIP Business Basic
  4. SureVoIP Fibre (FTTC)
These products have a bigger download speed vs upload speed. We can also offer:
  1. Leased Lines / Ethernet
  2. EFM (Ethernet for the First Mile)
  3. Custom point to point solutions for larger businesses
These products offer the same download and upload speed.  

SuperConnected Cities

SureVoIP is also a member of the SuperConnected Cities BDUK Connection Vouchers Scheme, which is available in the following cities and gives you access to a £3000 voucher: Inverness, Aberdeen, Dundee, Perth, Stirling, Edinburgh, Glasgow Belfast, Birmingham, Brighton and Hove, Bristol, Cambridge, Cardiff, Coventry, Derby, Derry/Londonderry, Leeds-Bradford, London, Manchester, Newcastle, Newport, Oxford, Perth, Portsmouth, Salford, York Please contact us for more information.
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1st year Anniversary of being a network operator

03 March 2015 at 10:03am
Just a quick post to say it's been such a quick year! Just a few days ago marks the 1st year anniversary of SureVoIP being an independent network operator with all its customers on its own network!  
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Oil & Gas ICT Leaders 2015, 2nd Annual Conference

02 March 2015 at 12:03pm
SureVoIP are delighted to exhibiting at Scot-Tech’s 2nd Annual Oil & Gas ICT Leader, this being held 18th & 19th March 2015, Aberdeen AECC. ICT is crucial to the ongoing transformation of the Oil and Gas industry; having long transcended the role of backroom support, IT leaders now have wide-ranging responsibilities and are increasingly central to the performance of their organisation. With oil prices reaching record lows and margins becoming squeezed, the need to utilise ICT resources as a driver of innovation and improvement has never been clearer. The ICT Leaders conference will bring together IT Managers from across the industry to discuss how ICT can be used to help deliver cost reduction, efficiency savings and competitive advantage. The event will consider some of the transformative technologies which are revolutionising operational processes, from big data analytics to unified communications. The programme will also explore the role of IT within the wider organisational context, looking at business transformation, investment models and technology strategies. The conference will offer a unique platform for knowledge exchange and discussion, providing an opportunity for delegates to share their views and discuss common challenges with their peers in an open forum. While each organisation has their own goals and priorities, many of the IT challenges will be the same. This event aims to harness the vast collective expertise from across the country and explore how we can create a more prosperous, secure and competitive UK oil region. Speakers Include:
  • Anders From - Subsea 7
  • Dr Cedric Levy-Bencheton - ENISA
  • Steve Harrison - Scottish Enterprise
  • Prof. John McCall - Smart Data Technologies Centre
  • Dr Vidar Hepsoe - Statoil
  • Eilidh Clarkson - Baker Hughes
  • Martin Ogden - Expro
  • Tim Harwood - HS & T Consultants
  • Mark Stephen - BBC Scotland
  • Angus Murray - TAQA
  • John Mullin - Subsea 7
  • Matt Grist - Swire Oilfield Services
  • Richard Higgs – brightsolid
  • Chris Davis – Open Group IT4IT Forum
  Registration This conference is free to attend Oil & Gas Sector employees, to register visit: http://www.oilgasict.com. Please note that spaces are now limited so do sign up ASAP.
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