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VoIP API

The importance of Perl at SureVoIP and why you should help all Open Source projects

20 April 2016 at 11:04am
At SureVoIP we use Perl for so many things that it forms a major part of our success. It is in fact critical for us. That is why we became a Gold Sponsor for the Perl QA Hackathon. What is the Perl QA Hackathon?
A free of charge coding workshop for people involved in Quality Assurance, testing, packaging, CPAN, and other projects related to quality assurance. The workshop is not necessarily exclusive to Perl projects, however, many of the attendees will be planning to work on projects that have a direct benefit to the Perl language. This year's Hackathon will be held at the The Rugby Hotel in Rugby, UK from April 21-24.
We use the language, various modules and projects powered by Perl for the following:   In summary, if you're a business or user that thinks phenomenal software projects like Perl and Open Source Software in general is free (quoted from this page):
Thus, “free software” is a matter of liberty, not price. To understand the concept, you should think of “free” as in “free speech,” not as in “free beer”. We sometimes call it “libre software” to show we do not mean it is gratis.
then you need to understand that in fact all Open Source projects need to receive funding from somewhere. That "somewhere" should be you too! :-) Please help any project you use by donating to them. Thanks, Gavin.
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SureVoIP is now an independent IP network operator and 2014

02 December 2013 at 15:12pm
Dear all, Some of you will already know that currently SureVoIP rents servers in London and owns and co-locates some in Edinburgh. This is all about to change. Those of you that follow SureVoIP on Twitter and read the SureVoIP Blog or have chatted to me personally at GraniteExpo 2013 last month will already know all about this. As of now we are an independent ISP, but more specifically an Internet Telephony Service Provider in our own right. We made our first test VoIP call last week across are new network. Here are the details and what you can expect this to bring to our SureVoIP Partners, your customer and our direct customers. This has been fully self-funded (and fully paid for outright) via your hard work which is now almost fully deployed:
  • Juniper and Cisco based with an on site 4 hour response support SLA
  • Full Out of Band management network
  • RIPE LIR - https://stat.ripe.net/as199659
  • IPv4 and IPv6 based using our directly assigned IP address allocations
  • Based in Telehouse East - full rack and directly contracted with Telehouse
  • Small PoP in Edinburgh which will be expanded once we join IXScotland
  • Level3 Tier 1 provider for transit - directly contracted with Level3
  • NTT Tier 1 provider for transit - directly contracted with NTT
  • Members of LINX (London Internet Exchange) -  Check the members page - https://www.linx.net/about/memberlist/letter/S
  • Fluidata interconnect for full UK coverage in order to for us to provide internet connectivity which is VoIP optimised. This includes ADSL, FTTX, EFM, Leased lines, VPLS and MPLS services (we can start doing quotations for you now)
  • Interconnect/peering with current ISP partners
  • Interconnecting with BT Wholesale (via physical fibres) and existing carriers
  • All on-net access meaning VoIP calls from our internet products do not cross the public internet
  • Those of you that wish to host VoIP equipment with us and be physically connected, now can be
  • SLA's when using our own connectivity products
  • New SIP security platform allowing fully encrypted SIP trunks (which is currently only available on hosted handset calls)
  • IPv6 VoIP ability
  • Broadband with no general internet access for security, allowing low cost VoIP optimised connectivity directly in to our platforms
  • New dual services using SRV records and/or two IP addresses, no more Primary and Secondary
  • Much more contracted control with less hops (try pinging/traceroute to 185.8.92.61-62 versus sip.surevoip.co.uk)
  • Connected to the core of the UK internet
  • Microsoft Lync compatible SIP trunks using new security platform (including Office365 Enterprise)
  • Members of IXScotland Steering Committee
  • New public access contacts platform available via our public LDAP servers - ldap.surevoip.co.uk - sync with LinkedIn, Google etc.
  • New portal coming for billing with call packages, partner access, per customer tariffs and discount, nice invoices with call stats and graphs which is all driven by the SureVoIP API
  • Partner access monitoring platform to monitor your customers IP networks and services
as well as all of above the following things are ongoing: That's a lot to digest and I'm sure you have tons of questions! We'll keep you updated on the migration plans and new IP addresses too. Lastly, don't forget our opening hours for the Christmas period. Thanks, Gavin.
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SureVoIP Browser Plugin and new Add Ons page

28 March 2013 at 17:03pm
Dear all, We have created a new Add On page to list add ons that use the SureVoIP API. BETA - The first official addon from SureVoIP is the SureVoIP Browser Plugin which works on:
  • Google Chrome
  • Microsoft Internet Explorer
  • Apple Safari
  • Mozilla Firefox
  It allows you to "Click to Call" any number on the page and send SMS messages.

You can find it on the Google Chrome App store under SureVoIP Browser Plugin or directly download using the links below. SureVoIP Browser Plugin download for:   For those of you that are developers, the source code for the plugin is available via the SureVoIP-Browser-Plugin GitHub repository so you can learn how to create your own plugins using the SureVoIP API. This is developed using the Crossrider framework. Thanks!
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Aberdeen TechMeetup: SureVoIP API

14 March 2013 at 16:03pm
Hi all, I will be doing a talk about the SureVoIP API on Thursday 20th March at Aberdeen TechMeetup:

Aberdeen TechMeetup: SureVoIP API

14th Mar 2013 by bruce
Gavin Henry@ghenry Gavin will take you through the lifecycle of the SureVoIP API including: * Why it was needed; internal use, partners and customers * The technologies chosen * Parts outsourced and released under an Open Source license * Current uses and "Apps" * Future
Thanks, Gavin.
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SureVoIP and the SureVoIP VoIP API finalists for the 2013 ITSPA Awards

25 February 2013 at 14:02pm
Just a quick one to say that we made it! We are finalists for two ITSPA awards! We entered the SureVoIP Telecoms Cloud VoIP API in to the "Most Innovative VoIP Product/Service" category and SureVoIP for the "Best Business ITSP (Small Enterprise)". See the 2013 ITSPA Awards for more info. Thanks to everyone for supporting us and being our customers!
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Browser plugins and an iPhone/iPad app!

28 January 2013 at 21:01pm
Hi all, Very excited that this is moving forward now but we have just had a demo of our first iPhone app for SureVoIP (Android coming) which has been developed in partnership with the RGU dePICT program. We received some funding from the EU which we match and so far has been a great experience! We've also commissioned some Browser plugins using crossrider which means using these and the SureVoIP API:
  • Internet Explorer
  • Firefox
  • Chrome
  • Safari
you will be able to click any telephone number on a web page and it will call your phone first then that number and connect you. You can also right-click it to send a SMS/text or a fax (by uploading a PDF). I'd recommend working with your local University and Crossrider :-) More soon, Gavin.
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We've doubled our VoIP capacity again due to growth in 2012 and our 2013 plans

05 December 2012 at 10:12am
Hi all, Hope you're having a great year too? With 2012 almost coming to an end it's time to just summarise where we are and what's been happening in our world of VoIP. We've now doubled our VoIP capacity with BT wholesale again to meet upcoming business in 2013. What else? Here's a quick list as I know you're very busy:
  • We have secured funding from the Scottish Business Gateway for a new business plan and sales and marketing work. This is paving the way for us to develop our own ISP related to VoIP in 2013. It is also helping with a new marketing video, website revamp, better purchase experience so your products are instantly live and a new customer and partner portal (plus other things)
  • We've joined RIPE - those techies of you will know this is the first step to running your own Broadband and other connectivity products
  • We've entered the ITSPA Awards again have high hopes we'll win it
  • Our iPhone app is getting shown to us this month which is being developed in partnership with RGU
  • We're closed for Christmas (I hope you are too)
  • We're launching a brand new conferencing and web meeting product (more this month but it is a real game changer)
  • We're moving office so we can accommodate more staff
  • We're working hard on the most requested feature which is call packages
  • The SureVoIP API developer portal will be ready after the new year
  • SureVoIP partners are using the API in some cool ways
We've a couple of press releases out before the year end so keep an eye out. How has your year been?
Thanks, Gavin. P.S. Have you seen our SureVoIP 5 star reviews?
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What customers and partners are doing with the SureVoIP VoIP API

25 September 2012 at 08:09am
Did you know we have at least 6 companies doing really clever things right now using the SureVoIP Cloud VoIP API? Uses include:
  1. Telephone call generation for click to call via a customers website
  2. We send out VoIP handset status events (actually SIP Presence events from our hosted VoIP platform exposed via JSON) which one company uses to update a webpage to show call centre agents availability
  3. CRM integration for call popups and call records using a well known CRM platform.  This uses our core push events called WebHooks which sends call progress status when someone calls a SureVoIP inbound number (ringing, answered, onhold,  hangup)
  4. Customer portal and .NET wrapper (which will be made open source on our github repo)
  5. SMS notifications in a well known hotel chain
  6. SMS alerts to contact the on call I.T. support via an internal portal
  All cool stuff and exactly the kind of thing we like to see! Once we have released the new SureVoIP Developer portal you can see all these (once we get permission) with code examples, in the App gallery. So why are they using SureVoIP? We have an amazing developer API that is fast, connected directly into the core UK telephone network (unlike other non-communication providers that just bolt one on to an existing provider) and access to it comes with every SureVoIP Product and Service. We are working hard adding and completing more features, exposing more of our hosted VoIP features and improving the API documentation, as well as working with a local University to develop our first mobile App (Apple iOS6 then Android). Thanks.
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Our Raspberry Pi has finally arrived! Time to mess with the SureVoIP API

17 August 2012 at 13:08pm

Well, after what seems ages and ages we've finally got our Raspberry Pi:

Rasberry-Pi-and-SureVoIP-API

There's already been some cool posts about putting VoIP software on to it. We're going to do some tests and see what cool things we can do with it and the SureVoIP API

Will keep you posted. I really don't know what took so long for ours to arrive when most others got theirs in June!

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