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SureVoIP Number Search

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Our instant setup tool allows you to select your own telephone number for no extra cost. Note: memorable numbers cost more than the standard monthly of each product and are clearly marked.

Core Network

SureVoIP a finalist in three ITSPA Award categories

27 April 2016 at 20:04pm
A big thank you to all our customers, resellers and partners! Without your success in business, we would not be here. It therefore gives me great pleasure to announce that SureVoIP has made the finalists’ shortlist for three 2016 ITSPA Awards!

Best Business ITSP (Medium Enterprise):

The company winning this category must provide the best all round voice service to medium size businesses. This company has to provide a good selection of business features, including multiple telephone numbers; call queuing as well as support for remote workers

Best Business ITSP (Corporate):

The company winning this category must provide excellent voice services to corporate businesses or other large organisations. This company must demonstrate impressive business performance, innovation and customer service and details an exemplary case study. This company has to provide a good selection of business features, such as multiple telephone numbers, call queuing and support for remote workers.

Best VoIP Infrastructure:

This award focuses on companies providing back end services for VoIP providers and equipment that is typically hosted at the ITSP’s Data Centre. All entrants must provide specifications for the relevant service or piece of equipment. The scope of the equipment will include Hard & Soft Switches, Gateways, Session Border Controllers, Firewalls, QoS enabled switches, etc. The SureVoIP IP Network is a finalist in this category. The Awards ceremony will take place on 11th May 2016 at The Deck, National Theatre in London.
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SureVoIP Broadband now available

03 March 2015 at 16:03pm
SureVoIP's new VoIP optimised Internet connectivity takes all your telephone call traffic straight into the SureVoIP core network (now celebrating its 1st anniversary) without having to go over the public internet. This gives you the best possible business grade phone call. This, along with SureVoIP’s presence in the two main UK public Internet exchanges, LINX and LONAP, enables it to be in full control of your traffic and thus provide a higher level of service – providing one of the best networks for business VoIP in the UK. We are extremely happy to offer, after 8 months testing, four tiers of VoIP optimised business broadband:
  1. SureVoIP Business Premier
  2. SureVoIP Business Standard
  3. SureVoIP Business Basic
  4. SureVoIP Fibre (FTTC)
These products have a bigger download speed vs upload speed. We can also offer:
  1. Leased Lines / Ethernet
  2. EFM (Ethernet for the First Mile)
  3. Custom point to point solutions for larger businesses
These products offer the same download and upload speed.  

SuperConnected Cities

SureVoIP is also a member of the SuperConnected Cities BDUK Connection Vouchers Scheme, which is available in the following cities and gives you access to a £3000 voucher: Inverness, Aberdeen, Dundee, Perth, Stirling, Edinburgh, Glasgow Belfast, Birmingham, Brighton and Hove, Bristol, Cambridge, Cardiff, Coventry, Derby, Derry/Londonderry, Leeds-Bradford, London, Manchester, Newcastle, Newport, Oxford, Perth, Portsmouth, Salford, York Please contact us for more information.
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Case Study – Suretec Systems (SureVoIP) and Axians (was Imtech)

09 February 2015 at 11:02am

"INNOVATIVE MPLS NETWORK OPENS NEW MARKETS & OPPORTUNITIES FOR SURETEC SYSTEMS"

"Due to the new VoIP optimised Internet connectivity, SureVoIP’s customers’ telephone calls and broadband traffic goes straight into the heart of the network without having to go over public Internet. Along with Suretec’s presence in the two main UK public Internet exchanges, LINX and LONAP and more recently IXManchester, it is in full control and provides a higher level of service than in previous years, resulting in one of the best networks for business VoIP and broadband in the UK."
Full Case Study on Axians website - Full PDF version
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Last dates for new orders and changes

01 December 2014 at 14:12pm
Please see the following dates: Thanks.
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VoIP Optimised Broadband update

04 September 2014 at 09:09am
Dear all, Just a quick update to let you know where we are with our broadband roll out. We've been working with Fluidata SEP to get our own platform, interconnects, resilience and quality right before releasing the final services. We're very happy with the result. Right now we have some BT Wholesale ADSL (for VoIP only IPv6 broadband), LLU ADSL (which will be our unlimited data product) and BT Fibre to the Cabinet (FTTC) live and in use with select customers and SureVoIP Partners. We also have some Ethernet Fibre products about to go live with customers. It's all just about there and is currently in the final stages. What's left is Quality Of Service (QoS) testing for VoIP/SIP, integration with the SureVoIP API for SureVoIP Partners and our own use and a Broadband Checker for the main website. It's taken a long time, but doing things right always does. Much better than us just adding a margin on to someone else's internet connectivity products, where as this way we have lots of control and your traffic comes straight in to the SureVoIP Network. The new customer portal is also making excellent progress which will be available for Beta usage next month, all going well. More when we have it. Thanks as always, Gavin.
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Network migration date for SureVoIP services

21 February 2014 at 17:02pm
Hi all, After 4 months of testing we are ready to switch customers over to our own network. This will take place on Friday 28th February at 10pm until midnight. Services will be interrupted and intermittent during this time. If you are a SureVoIP Hosted VoIP customer, then you may need to restart your phones when you come in to the office on Monday, but most should be fine. Over the next week we advise those running on site phone systems or strict firewalls to adjust your firewall if you haven't already. Please add a new rule to allow traffic into your network from 185.8.92.0/27. For those of you that are not technical please forward this email to your IT department. SureVoIP Partners have already been advised of these changes. If you have any questions or custom requirements please email support@surevoip.co.uk You can follow our progress via our Service Status page and SureVoIP Status twitter account from 10pm on Friday 28th February onwards. Please note: the current network will still continue to work for 30 days from the 28th February and we'll keep an eye on those that have hardcoded any of the current IP addresses. Thanks, Gavin.
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