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partners:troubleshooting:start [2018/09/20 10:29]
vkaup [Subscribe to suitable Internet connection] add link to product
partners:troubleshooting:start [2019/07/10 16:30]
vkaup [SureVoIP Partner Troubleshooting] add link to new guidance page
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 To raise a fault please use the form which can be found [[http://​www.surevoip.co.uk/​partnerfault|here]]. To raise a fault please use the form which can be found [[http://​www.surevoip.co.uk/​partnerfault|here]].
  
 +Most up to date guidance can be found at **[[partners:​troubleshooting:​guidance]]**.
 ====== Hosted VoIP Troubleshooting ====== ====== Hosted VoIP Troubleshooting ======
 ===== Registration and phone call issues ===== ===== Registration and phone call issues =====
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 Consumer or residential broadband is not suitable for office use, but but can be OK for home workers. Consumer or residential broadband is not suitable for office use, but but can be OK for home workers.
  
-Ensure the end user is using a business-grade Internet connection. SureVoIP can supply VoIP-optimised business-grade broadband designed for use with VoIP services. Do get in touch!+Ensure the end user is using a business-grade Internet connection. SureVoIP can supply ​[[https://​www.surevoip.co.uk/​products/​business-internet-broadband|VoIP-optimised business-grade broadband]] designed for use with our VoIP services. Do get in touch!
  
 ==== Further assistance ==== ==== Further assistance ====