How to Set Up the Yealink W52P IP DECT Handsets

This guide explains how to set up the Yealink W52P handsets to connect to SureVoIP. These instructions apply to:

  • Yealink W52P
  • Yealink W52H (additional DECT handset)

If you have purchased the your Yealink handset from us directly then your handset will be automatically provisioned and no manual configuration will be required. See our store for our handsets we can supply.

See the Yealink official website for further information on the Yealink handsets.

You will need your Welcome Pack to hand as it contains your credentials

  1. In your web browser, type in the IP address of your DECT base station.
    To find out the IP address, press OK then select Status and press OK then select Base and press OK. Note the IP
    Default username is admin and default password is SUREVOIP followed immediately by the last 6 digits of the MAC address in upper-case.
  2. Click on the Account tab.
  3. Select Account 1
    Or another unused account if Account 1 is already used. Note which account you use.
    • Account Active should be On
    • Label should be SureVoIP
    • Display Name should be SureVoIP or your own name. This will display on your telephone phone screen when idle.
    • Register Name will be your SIP Username/Auth ID - this will be listed in your Welcome Pack
    • User Name will be your SIP Username/Auth ID - this will be listed in your Welcome Pack
    • Password will be your SIP Password(Secret) - this will be listed in your Welcome Pack
    • SIP Server will be your SIP Registrar and Port should be 5060 - this will be listed in your Welcome Pack
    • Transport should be UDP.
    • Voice Mail should be *97
    • NAT Traversal should be Disabled
  4. Click Confirm at the bottom of the page.
  5. Click the Phone tab at the top. Then select the Tones section.
  6. Select Great Britain under Select Country.
    Of course, if you are not in the UK, select which country you are in!
  7. At the bottom, click Confirm.
  8. Once rebooted, test making a call.