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X-Lite 4

X-Lite 4 is a softphone, which allows you to use VoIP technology from your computer with a headset, or speakers and microphone.

X-Lite 4 can be downloaded from the CounterPath website here.

Installing X-Lite 4 is straight-forward, simply double-click the file once you have downloaded it and follow the on-screen instructions.

When you first run X-Lite 4, you will need to set it up to use your VoIP service.

Click on Softphone then Account Settings. You should see this screen appear.

Fill out the following fields:

  • Account Name: SureVoIP
  • User ID: Your account number provided in the welcome email you should have received
  • Password: Your account password you should have received in your welcome email
  • Display Name: SureVoIP

Under Domain Proxy check Register with domain and receive calls.

Set Send outbound via as Domain

Everything else should be left as default.

Click OK and begin making calls.

Windows Firewall may display a warning. Click Allow/Unblock for X-Lite 4 to gain access to the internet.

If calls do not work, check that the User ID, Password and Domain have been entered correctly. If you are still experiencing issues, please contact technical support.