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howtos:setup:polycom [2018/04/17 14:10]
vkaup [Polycom] adjust title
howtos:setup:polycom [2019/11/01 16:27] (current)
vkaup [Troubleshooting] add nat timeout
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 If those are correct, also check your [[..:​..:​nat_and_firewall_settings|firewall settings]]. If those are correct, also check your [[..:​..:​nat_and_firewall_settings|firewall settings]].
 +
 +Check the NAT settings on the handset:
 +
 +  * Network -> NAT -> Network Address Translation -> Set **Keep-Alive Interval** to **60**
  
 If you are still not able to connect, contact [[http://​www.surevoip.co.uk/​contact-surevoip|SureVoIP Technical Support]]. If you are still not able to connect, contact [[http://​www.surevoip.co.uk/​contact-surevoip|SureVoIP Technical Support]].