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howtos:setup:polycom [2017/07/17 11:23]
127.0.0.1 external edit
howtos:setup:polycom [2019/11/01 16:27]
vkaup [Troubleshooting] add nat timeout
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 {{tag>​Setup Polycom Configuration}} {{tag>​Setup Polycom Configuration}}
-====== Polycom ======+====== ​How to Set Up the Polycom ​SoundPoint IP Series Handset ​======
 This guide explains how to set up the **Polycom SoundPoint IP** series handsets to connect to SureVoIP. This guide explains how to set up the **Polycom SoundPoint IP** series handsets to connect to SureVoIP.
 These instructions apply to: These instructions apply to:
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 If those are correct, also check your [[..:​..:​nat_and_firewall_settings|firewall settings]]. If those are correct, also check your [[..:​..:​nat_and_firewall_settings|firewall settings]].
 +
 +Check the NAT settings on the handset:
 +
 +  * Network -> NAT -> Network Address Translation -> Set **Keep-Alive Interval** to **60**
  
 If you are still not able to connect, contact [[http://​www.surevoip.co.uk/​contact-surevoip|SureVoIP Technical Support]]. If you are still not able to connect, contact [[http://​www.surevoip.co.uk/​contact-surevoip|SureVoIP Technical Support]].