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Password Best Practices for Account Security

  • Passwords must be a minimum of twelve (12) characters in length. Anything less is considered insecure
  • Ideally make the password at least fifteen (15) characters in length
  • Do not write down the password where it is easily accessed (such as a sticky note on your monitor)
  • The password should contain at least one (1) Uppercase letter (A-Z), and a symbol if possible, such as (~`!@#$%^&*()+=_-{}[]\
  • Do not share the Password with anyone else
    • Where you need to share your username and password then only do so with trusted individuals
    • Bear in mind that account security is ultimately your responsibility
  • Do not make it a memorable word or the same as email/login
  • Avoid using the same password as you do for other websites
    • Use a password manager which automatically generates and stores a unique password for each website you use
  • SureVoIP will never ask for you for your password.
  • If you think your password might be compromised please change it immediately and contact SureVoIP Support