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howtos:more:numbers [2018/04/20 09:58]
vkaup
howtos:more:numbers [2018/04/24 12:01] (current)
vkaup amend heading titles and level, add some explanation text re e.164 format, make more info section a list
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 {{tag>​Telephone_Number SIP_Number Call_Forwarding SureVoIP_Portal}} {{tag>​Telephone_Number SIP_Number Call_Forwarding SureVoIP_Portal}}
-====== SureVoIP Numbers ======+====== ​How to Change the Destination for SureVoIP Numbers ​ ======
 This guide explains how to change your number destinations. This guide explains how to change your number destinations.
  
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   * Forwarded to another phone number (VoIP, landline or mobile)   * Forwarded to another phone number (VoIP, landline or mobile)
  
-===== Changing Number Destination ​=====+====== Step-by-Step Guide ======
    - Log into your [[https://​portal.surevoip.co.uk|SureVoIP Portal]].    - Log into your [[https://​portal.surevoip.co.uk|SureVoIP Portal]].
    - Click on the **Numbers** menu option.    - Click on the **Numbers** menu option.
-   - Find your phone number you wish to edit. If a UK number, the preceding 0 will be replaced with 44.+   - Find your phone number you wish to edit. If a UK number, the preceding 0 will be replaced with 44. ((**44** is the international prefix code for UK telephone numbers - numbers formatted this way are referred to as **E.164**))
    - Click the edit icon:\\ {{:​howtos:​more:​screenshot_howto_ddi_edit_dest_marked_new.png?​nolink&​800|}}    - Click the edit icon:\\ {{:​howtos:​more:​screenshot_howto_ddi_edit_dest_marked_new.png?​nolink&​800|}}
    - If your destination is a SIP destination:​    - If your destination is a SIP destination:​
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-===== Important Information ===== +====== Important Information ​====== 
-Your numbers will be listed in an international format, with a 44 in place of the preceding 0. For example, //01220 123456// will be listed as //​441220123456//​. +  ​* ​Your numbers will be listed in an international format, with a 44 in place of the preceding 0. For example, //01220 123456// will be listed as //​441220123456//​. 
- +  ​* ​Each number can support up to 5 destinations,​ which increases resilience should something happen to your PBX or internet connection. For setting up additional destinations,​ please contact [[support@surevoip.co.uk]]. Each next destination will be attempted if the preceding one times out. (Busy, Unavailable etc will not count).
-Each number can support up to 5 destinations,​ which increases resilience should something happen to your PBX or internet connection. For setting up additional destinations,​ please contact [[support@surevoip.co.uk]]. Each next destination will be attempted if the preceding one times out. (Busy, Unavailable etc will not count).+