How to Set Up Bria 3 for PC and MAC

This guide explains how to set up Bria 3 (PC and Mac) with the SureVoIP Hosted VoIP and Single User services.

Bria 3 is a carrier-grade next generation softphone application that enables you to manage your communications easily and efficiently – all from your computer desktop. Replacing or complementing your hard phone, the Bria softphone allows you to make VoIP and Video calls over IP, see when your contacts are available, send Instant Messages and transfer files with ease and efficiency.

See CounterPath Bria 3 website for more info on Bria 3.

If you are using Bria on Android then please see the Bria Android Edition Setup Guide.

If you are using Bria on iPhone then please see the Bria iPhone Edition Setup Guide.

  1. Once installed, launch Bria, ensuring you have your SureVoIP Account information handy. Configuration is very straight forward.
  2. On the very first launch, you will be asked to connect to a login server. Select No Login Required
  3. On the main screen, click Softphone then click Account Settings
  4. Click on Add
  5. The SIP Account windows pops up. Fill it with your provided SureVoIP details.
  6. Go to the Voicemail tab and set the dial voicemail to *97
  7. Go to the Topology tab and set Firewall traversal method to None (use local IP address)
  8. Go to the Transport tab and set Signalling transport to UDP
  9. Finally, go to the Advanced tab and uncheck Use rport
  10. Press OK and Apply on the accounts window.
  11. Start making calls using your set up SureVoIP account!

For more in-depth information on manually configuring Bria 3, please consult the Bria Administrator Guides.

If you can not register, check over your username and password, and that the SIP settings have been entered correctly .

Ensure SIP ALG has been disabled on your router. See this page for more information.

If you experience a delay when answering calls then ensure Firewall traversal method is set to None (use local IP address). This can be found under the Topology tab.