SureVoIP Earns ITSPA Quality Mark

ITSPA, The Internet Telephony Service Providers Association, have awarded SureVoIP the ITSPA Quality Mark. This mark is awarded to eligible ITSPA members who demonstrate clear defined customer service specifications and adhere to ITSPA's defined frameworks for:

Compliance with all ITSPA approved Best Common Practice documents
Porting numbers (in and out)
999 Calling
Membership of an industry standard Telecommunications dispute resolution scheme
Operate a Single Point of Contact (SPOC) for liaison with other telecommunications operators and also the Home Office and other agencies.