Just a quick one to say that we made it! We are finalists for two ITSPA awards!

We entered the SureVoIP Telecoms Cloud VoIP API in to the ”Most Innovative VoIP Product/Service” category and SureVoIP for the “Best Business ITSP (Small Enterprise)”. See the 2013 ITSPA Awards for more info.

Thanks to everyone for supporting us and being our customers!

Hi all,

Hope you’re having a great year too? With 2012 almost coming to an end it’s time to just summarise where we are and what’s been happening in our world of VoIP.

We’ve now doubled our VoIP capacity with BT wholesale again to meet upcoming business in 2013. What else? Here’s a quick list as I know you’re very busy:

• We have secured funding from the Scottish Business Gateway for a new business plan and sales and marketing work. This is paving the way for us to develop our own ISP related to VoIP in 2013. It is also helping with a new marketing video, website revamp, better purchase experience so your products are instantly live and a new customer and partner portal (plus other things)
• We’ve joined RIPE - those techies of you will know this is the first step to running your own Broadband and other connectivity products
• We’ve entered the ITSPA Awards again have high hopes we’ll win it
• Our iPhone app is getting shown to us this month which is being developed in partnership with RGU
• We’re closed for Christmas (I hope you are too)
• We’re launching a brand new conferencing and web meeting product (more this month but it is a real game changer)
• We’re moving office so we can accommodate more staff
• We’re working hard on the most requested feature which is call packages
• The SureVoIP API developer portal will be ready after the new year
• SureVoIP partners are using the API in some cool ways

Thanks,
Gavin.

P.S. Have you seen our SureVoIP 5 star reviews?

Hi All,

Today we’re starting a new series of blog posts covering terms and features of SureVoIP products and services (and VoIP in general), going through the whole alphabet and numbers 0 to 9 (geeky reference to regular expressions in programming).

We may do a few days of the same letter or number if we think there are so many to cover! So, here we go:

Attended Transfer

You can also find this on our Hosted VoIP Reference Guide.

Thanks,

Gavin.

For the past month we’ve been working on adding Instant Messaging to our Products and Services.

I’m excited to say that it’s now in live Beta and included for free with all SureVoIP Products and Services. This furthers goes to confirm your choice in becoming a SureVoIP customer.

You can also expect some more brilliant things to come out over next 6 months including Cloud Contacts. This product allows all of your staff contact details and personal addressbook to be available to you from your desk phone, e-mail software and any software that can talk to our Directory Servers (it uses the LDAP protocol and OpenLDAP software).

Please contact us to receive your SureVoIP Instant Messaging Beta account details. If you are a SureVoIP Hosted VoIP customer then your details are waiting for you.

See the SureVoIP Instant Messaging page for more information and our setup guides.