[Resolved] Inbound call issues
September 27, 2011 at 8:14 pm
This appeared to be an isolated case between one of our partners, their customers and routing to each others network.
There have been no more reports today.
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Inbound call issues
September 26, 2011 at 11:05 am
Dear all,
Some customers have reported inbound calls failing every so often this morning and one-way audio.
We are investigating with all suppliers.
Once we have an update we will post here.
Thanks.
[RESOLVED] New Scheduled Maintenance (22/09/11): Inbound VoIP number migration
September 25, 2011 at 9:59 am
New Scheduled Maintenance (22/09/11): Inbound VoIP number migration
September 19, 2011 at 12:05 pm
BT wholesale are rationalising their IP Exchange equipment and have asked Suretec to migrate onto a new set of SBCs. The migration of inbound VoIP customer numbers should be transparent with no loss of active calls and is due to start and be completed on Thursday 22nd September.
After two weeks of testing our own main number (01224 900123) on the BT Wholesale new IP Exchange equipment, we were happy to approve the move to migrate all inbound SureVoIP customer numbers over.
If you have any concerns, please contact us.
Thanks.
