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SureVoIP has its own BT and Xconnect interconnects as well as various wholesale carrier VoIP suppliers. It has its own Ofcom number allocations allowing it to provide telephone numbers for all of the UK and Northern Ireland area codes as well as non-geographic numbers. It works closely with these companies to provide industry leading products and services.
Everything SureVoIP uses to power its products and services where possible, uses Open Source Software. Suretec runs SureVoIP from its Aberdeen office with its core servers in London and real time fail over servers in Edinburgh.
Suretec Systems is part of the Suretec Group and started providing commercial VoIP consultancy and services in 2006 using Open Source software. For various reasons relating to technical expertise, commercial growth and experience with VoIP suppliers, Suretec made a strategic and financial commitment in January 2009 to create a fully owned communications provider using Voice Over IP called SureVoIP, which is regulated by Ofcom.
SureVoIP has been recognised to be in compliance with all ITSPA set criteria and has therefore been awarded the ITSPA Quality Mark. The ITSPA Quality Mark is formal recognition of what SureVoIP has always aimed to implement - a VoIP service that can be trusted to provide its customers with a fair and reliable service which is constantly striving for excellence.
SureVoIP was a Best Business ITSP (Small Enterprise) Finalist in The ITSPA 2013 Awards.